Privacy Policy
Last updated: 2025
At Howdall Interiors, we respect your privacy and are committed to protecting your personal data. This policy explains what information we collect, how we use it, and the rights you have under UK data protection law (UK GDPR and the Data Protection Act 2018).
1. Who we are
Howdall Interiors Ltd
Company number: 15895092
Registered office: 14 Langdale Grove, Selby, YO8 9BQ
Workshop: Harrogate, North Yorkshire
Email: jack@howdallinteriors.co.uk
We are the data controller for the information we collect.
2. The data we collect
We may collect and process the following types of personal data:
Information you provide directly: name, email address, phone number, address, project details, photos, measurements, preferences, and payment information (processed securely — we do not store card details).
Information collected automatically: IP address, device and browser data, pages visited, time on site, interactions (via cookies and analytics).
Cookies help us improve our website and understand usage. You can control cookies through your browser settings.
3. How we use your information
We use your data to respond to enquiries, provide estimates and proposals, arrange surveys and design work, manage workshop production and installation, process payments, send invoices, deliver project updates, improve our website, and send newsletters if you have opted in. We use your data only when we have a lawful basis: consent, contract, legitimate interests, or legal obligation.
4. Who we share your data with
We may share your information with trusted contractors, installers, payment processors, IT and website providers (including Wix), delivery companies, and professional advisers. We never sell your data.
5. How long we keep your data
Project and invoicing records are kept for up to 7 years. Enquiries are kept for up to 12 months. Newsletter sign-ups are retained until you unsubscribe.
6. Your rights
You have the right to access your data, correct inaccuracies, request deletion, restrict processing, object to processing, withdraw consent, and request a portable copy of your data. To exercise your rights, email jack@howdallinteriors.co.uk.
7. How we protect your data
We use secure systems, passwords, and access controls to protect your personal information. Only authorised staff and contractors have access where required.
8. Links to other websites
Our site may contain links to external websites such as Instagram. We are not responsible for their privacy practices.
9. Changes to this policy
We may update this Privacy Policy from time to time. Any changes will appear on this page with a new updated date.
10. Contact us
If you have questions about this policy or how your data is handled, contact jack@howdallinteriors.co.uk or write to our registered office at 14 Langdale Grove, Selby, YO8 9BQ.
